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File Retrieval - The Choice is Simple

The Best Tools and Techniques in the Industry

We are industry leading data recovery experts and state-of-the-art R&D pioneers in our field. In situations that require invasive repair, your media will be serviced in a certified ISO Class 5 Cleanroom environment by highly trained and certified digital technicians.

Ready Whenever You Need Us – 24/7/365

We understand that having your data retrieved efficiently is a must. Our Emergency Service Technicians are available around the clock to recover your data in as little as 24 hours! Our online customer service representatives also available 24 hours a day at www.fileretrieval.com.

Secure, Confidential, Professional

Ensuring that our customer’s data is kept confidential is a top priority at File Retrieval. We conduct regularly scheduled laboratory audits to affirm that our company’s security policies are consistently upheld. We guarantee that all data is protected from third party access throughout the entire recovery or investigation process.

No Risk, No Obligation, Free Evaluation

We offer FREE diagnostics testing with results in just 2-3 days! Our technicians will evaluate your media to determine whether the data can be recovered. If recovery is possible, we will provide you with a list of service packages available to you with the corresponding cost structure.

Customer Service You Can Actually Count On

Our customer’s trust and satisfaction is our top priority for every case we handle. Thus, we assign a service technician to every case to ensure that our customer’s have constant access to the information they need. Your assigned service technician will provide you with frequent status updates.

Experience You Can Trust

All of our technicians are Microsoft certified, GSA licensed, electrical engineers. Every technician undergoes our extensive training program, focused on data recovery and digital investigation. The success rates of the cases our technicians handle are among the highest in the industry.

What Makes Us Different

Emergency Same Day Assistance

Services we offer

RAID/NAS/SAN

RAID data recovery is one of the most complex types of data recovery. This complexity stems from the very architecture of RAID, as well as from the high volume of data a typical RAID system stores. It is true that almost any RAID system has high fault tolerance, but it doesn’t make RAID arrays completely foolproof. File retrieval specializes in restoring critical data from a variety of high-capacity RAID, NAS, SAN, and tape and multi-disk servers.

HDD/SSD

It is possible for us to recover data from a hard disc drive (HHD) or a solid-state disc (SSD) because of data remanence. Digital remanence is the outstanding representation of digital data that remains even after the data has been removed or erased. Our technicians are trained to locate the isolated groups of data that remain on the hard drive that is not recognized by the operating system, without damaging the media device or data.

E-Mail & Databases

E-mail messages, mailboxes and entire EDB can become lost for a number of reasons. Files are accidently deleted, servers crash and get overloaded, RAID Arrays may not be properly maintained, but regardless of what caused the loss, it is often crucial for that data to be restored. Whether you need to recover individual mailbox items or your entire organizations e-mail, our technicians can help. We offer emergency support and restoration for virtually every e-mail client and data.

VMware/Hyper-V

A virtual computer can be created to run within your computer through virtualization technology. Often times, VMware is installed onto the virtual computer in order to run software that it is otherwise unable to, increase the computers security and efficiency. Through network administrative error, hardware failure, software corruption or a number of other means, VMware data can be lost or damaged. We offer non-disruptive testing of centralized recovery systems for all virtualized applications.

Laptops & Desktops

In today’s world, computers are such an essential part of our daily lives. We rely heavily on them for storing our e-mails, photos, documents, calendars, and information that is of upmost importance to us. When our computers crash, become damaged or lose files, we lose all of these amenities that we count on them for. Our technicians here at File Retrieval are able to recover your lost data from any type of PC or laptop, regardless of year, make or model.

iPod/iPad/iPhone

If you have forgotten the password to your device, accidently deleted files, or lost or damaged your device, you don’t have to be without your valuable data. It is possible to recover files that have been deleted months prior. Our certified technicians used advanced software that pairs with iOS technology to retrieve and restore lost data. If the iOS device is damaged beyond repair, we can extract the data to another source reload it to a new device.

Photos & Other Audio/Visual Media

Your digital photos and other media collections represent a substantial, irreplaceable investment and possession that you simply can’t afford to lose – our media specialists are specifically trained to ensure that you don't. Whether your photos and videos have been lost, corrupted or accidentally deleted, we can help. File Retrieval offers comprehensive audio and visual media solutions to recover digital images, audio and video from hard drives, memory/flash cards, memory sticks, Zip disks, and mini disks.

Forensic Investigation

Digital forensics is a science that involves the recovery and investigation of material found on digital devices. Digital forensics are often used in computer crime and court cases to collect vital evidence and Ediscovery. If you are involved in litigation or have suspicions that may potentially lead to future litigation, our digital forensic technicians can help you find the information you need to build your case. Our forensic analysis team will leave no questions unanswered.

Encryption

Encryption is the process of encoding messages or information so that only authorized parties can access or read it. For technical purposes, an encryption pattern typically uses a semi-random encryption key, which is generated by an algorithm. Deciphering encrypted text can be very challenging and time consuming. Our trained technicians use advanced computational resources and skill to decrypt these messages. If you trying to decipher message content that is blocked by encryption, we can decrypt it.

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